Terms of Service

Last updated: April 23, 2025

Welcome to Celestix.ai ("we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our website, platform, and services (collectively, the "Service").

By using our Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

1. License to Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Service for your internal business purposes.

2. Eligibility

You may use the Service only if:

• You are 18 years or older;
• You have the legal capacity to enter into contracts;
• You comply with applicable laws and these Terms.

3. Account Responsibilities

You are responsible for:

• Maintaining accurate and current account information;
• Keeping your login credentials secure;
• All activity occurring under your account.

Notify us immediately of unauthorized access.

4. Acceptable Use

You agree not to:

• Use the Service for spam, phishing, or deceptive activity;
• Attempt to access or tamper with systems you're not authorized to use;
• Resell or distribute our platform or content without written permission;
• Violate data protection laws (e.g., CCPA, GDPR, CAN-SPAM).

🌐 Note: Users operating in the European Economic Area (EEA) must ensure their use of personal data complies with GDPR, including lawful bases for processing and honoring data subject rights.

5. AI Disclaimer

Our platform leverages artificial intelligence for lead generation and email marketing automation. You understand and agree that:

• You are responsible for all outcomes derived from using the AI tools;
• Results are not guaranteed;
• You must ensure legal compliance in your jurisdiction.

6. Payments & Subscriptions

Certain features require payment. By subscribing, you agree to:

• Pay all applicable fees as disclosed;
• Allow auto-renewal unless canceled;
• Understand that we do not offer refunds except where required by law.

7. Intellectual Property

All software, branding, and content are the property of Celestix or its licensors and protected by law. You may not:

• Copy or modify the platform;
• Create derivative works;
• Use our branding without permission.

8. Data Handling

We process your data to provide and improve the Service. Please review our Privacy Policy for full details. We do not sell your data.

9. International Data Transfers

Your data may be stored or processed in the United States or other countries. We use legally recognized mechanisms (e.g., Standard Contractual Clauses) for international transfers when applicable.

10. Termination

We may suspend or terminate your account if:

• You breach these Terms;
• You misuse the platform;
• We discontinue the Service (with notice).

11. Disclaimers & Limitation of Liability

The Service is provided "as is", without warranties. We are not liable for:

• Loss of profits, business interruption, or data;
• Errors, delays, or misuse of AI-generated suggestions;
• Damages exceeding the fees paid by you in the prior 12 months.

12. Dispute Resolution & Arbitration

(🇺🇸 Optional but Recommended in U.S. Jurisdictions)

Binding Arbitration: Any disputes will be resolved through binding arbitration in Delaware, under the rules of the American Arbitration Association (AAA). Each party waives the right to a jury trial and to participate in class actions.

Exceptions: You or Celestix may seek injunctive relief in court for misuse of intellectual property.

13. Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of laws. Jurisdiction lies with the courts or arbitration panels therein.

14. Changes to Terms

We may revise these Terms periodically. The latest version will always be posted at https://celestix.ai/terms. Continued use of the Service means acceptance of the updated Terms.

15. Contact Us

For legal questions or concerns:

Celestix
Email: legal@celestix.ai
Website: https://celestix.ai